Schoolserve.com is committed to protecting and respecting your privacy, and to complying fully with the new General Data Protection Regulations.
This policy (together with our other policy documents) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it, as well as your rights under GDPR.
Information We May Collect from You
We may collect and process the following data about you:
Information that you provide by filling in forms on our web site Schoolserve.com. We may also ask you for information when you register for offers, enter a competition or promotion and when you report a problem with our site. If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your tenders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
- To estimate our audience size and usage pattern.
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses Made of the Information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We do not sell your data to any third party organisation. We share limited amounts of your data with third parties to deliver our products and services to you. Where we permit selected third parties to use your data, they will not contact you. We will supply limited data, annonoymised where possible, to help us manage the site. These include
- Google Analytics
Disclosure of Your Information
We will only disclose your personal information to third parties to deliver our products or services to you.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Schoolserve.com, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the Schoolserve.com contact form or emailing us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of other businesses. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
You have the right to access information held about you. You can contact us at email@example.com to request this information.
If you believe that any of the information we hold about you is incorrect, please contact us at firstname.lastname@example.org so that this can be updated.
You have the right to ask us to delete any personal information we hold on you (sometimes referred to as the “right to be forgotten”). You can request this by contacting us at email@example.com
You have the right to ask us to supply you with all the information we hold relating to you – for example, your order history. Please contact us on firstname.lastname@example.org to request this.